Refund Policy

You can cancel a paid plan any time in Plans & billing. Your plan stays active until the end of the period you've paid for, and it won't renew.

We review every refund request case by case. Email ify@ogesync.com from your account's email address with the payment's date and reference from Payment history in Plans & billing.

If we agree to a refund, we tell you first how much it will be and whether it changes your plan.

The card processing fee is charged by our payment provider, Bachs, and Bachs doesn't return it when a payment is refunded.

Refunds go back through Bachs to the card you paid with, in US dollars. They usually appear within 5 to 7 working days after they're sent; your bank sets the exact time and its own conversion rate.

The Free plan has no payments, so there's nothing to refund.

Nothing in this policy limits any rights you have under the law that applies to you.

Changes show in the "Last updated" date at the top of this page and never apply to a payment made before them.